Privacy Policy

1. Overview

This Privacy Policy explains how we collect, use, and protect your information when you use this website, submit a form, request a quote, or contact us.

By using this site, you agree to the practices described below.

2. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Property address
  • Service request details
  • Files, photos, or project notes you submit
  • Basic technical data (browser type, device type, IP address, pages visited)

3. How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Schedule consultations, estimates, and service calls
  • Provide project updates and customer support
  • Improve website performance and user experience
  • Maintain business records and internal operations
  • Meet legal, safety, and compliance obligations

4. How We Share Information

We do not sell personal information.
We may share information only when needed for business operations, such as:

  • Scheduling and communication tools
  • Website hosting and analytics providers
  • Payment or invoicing systems
  • Legal or regulatory requirements

Any service provider access is limited to what is reasonably necessary.

5. Cookies and Tracking

This site may use cookies and similar technologies to:

  • Understand website traffic and user behavior
  • Improve speed, functionality, and content relevance
  • Support basic analytics and performance reporting

You can control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as needed for service, communication, records, or legal obligations.
When information is no longer needed, we delete or securely archive it based on operational requirements.

7. Data Security

We use reasonable administrative and technical safeguards to protect personal information.
No online system is fully risk-free, but we take practical steps to reduce unauthorized access, loss, or misuse.

8. Your Choices and Rights

Depending on your location, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (when legally permitted)
  • Limit certain communications

To make a request, contact us using the details on the Contact page.

9. Third-Party Links

This website may contain links to third-party websites or tools.
We are not responsible for the privacy practices of external sites.
Please review their policies before sharing information.

10. Children’s Privacy

This site is not directed to children under 13.
We do not knowingly collect personal data from children.
If such data is identified, we will remove it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time.
Changes take effect once posted on this page.
Please review this page periodically for updates.

12. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website form, phone, or email listed on the Contact page.